Returns & Exchanges

At ALOHA, we want you to love your snacks as much as we do, which is why we offer a 30-day satisfaction guarantee on all our plant-based products. If your order doesn't meet your expectations, we are committed to making it right through a refund or replacement.

Return Process

• 1.
  Contact Support

  Reach out to our customer care team within 30 days of delivery with your order number and the specific items you are concerned about.

• 2.
  Provide Details

  Share a brief explanation of why the product didn't work for you, along with photos of the packaging if any damage occurred during transit.

• 3.
  Review Process

  Our team will review your request within 48 hours; since we sell perishable food items, there is typically no need to ship the physical product back to us.

• 4.
  Receive Resolution

  Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement package immediately.